Studio Time. Studio time is defined as the time Client has booked to occupy the physical studio space (e.g., 2pm-3pm or 5pm-7pm). This time includes all activities during this period, including but not limited to modifying and arranging the set, waiting for guests, recording, pausing recording, and breaking down set decorations. Studio time excludes standard equipment setup performed by the Studio prior to the session start, provided setup requirements were submitted at least 24 hours in advance. Any setup adjustments or non-standard requests made with less than 24 hours' notice will count toward studio time. The Studio defaults to a two-person in-studio setup.

Excess Recording Time Fees. If Client's session exceeds their booked studio time, the following fees apply: Every 15 minutes of excess time is charged at 30% of the hourly recording rate for that session. These rates are not prorated for time under 15 minutes (e.g., 4 extra minutes of excess time is still 30% of the hourly rate; 20 minutes of excess time is 60% of the hourly rate). The Studio will automatically charge the Client for excess recording time at the end of the session.

File Storage Policies (Non-4K Video).  Studio will store Client raw audio, raw non-4K video, and all deliverable files on its own local hard drives for 30 days from the date of the recording. Studio will also store all delivered files on Google Drive for 30 days from the date of the recording. After 30 days, all files may be deleted at the Studio's discretion. 

File Storage Policies (4K Video). Studio will store Client raw 4K files on its own local hard drives for 7 days from the date of the recording. Studio will also store all 4K delivered files on Google Drive for 7 days from the date of the recording. After 7 days, all files may be deleted at Studio’s discretion. The reason for this shorter file storage policy is due to the substantially larger size of 4K video files.

If Client needs 4K files to be stored longer, Studio defaults to using the SSDs client purchased for the recording. If files need to be delivered to Client via SSD, all associated costs will be paid by Client.

Reuploading Files. If the Studio retains local files after the 30-day storage period, content may be re-uploaded at the Client's request for a fee of $15 per deliverable requested, but retention of offline files is not guaranteed.

Automatic Payment Authority. Client authorizes the Studio to automatically charge any card on file for Excess Recording Time Fees or any other agreed-upon fees, including but not limited to unpaid add-ons or damages. The Studio will notify the Client of the charge amount before it occurs.

Unpaid Fees. If any fee, charge, or balance related to services or use of the Studio remains unpaid after the due date, the following policy applies. If automatic payment for any fee fails, the Studio will provide the Client an invoice, and the Client must pay within five (5) business days. If unpaid fees accumulate to more than $75, the Studio reserves the right to withhold all deliverables, decline future recordings, and withhold any refunds for undelivered services until all fees are settled.

Refunds for Defective Work. The Studio will not provide refunds for services already performed unless work is deemed by Client and confirmed by Studio to not be up to standard. Refunds must be requested within 14 days of the Client receiving any work. If no refund request is made within these 14 days, Client waives the right for a refund.

In cases where recorded content is deemed by Client and confirmed by Studio to not be up to standard due to technical defects or Studio error, Studio's primary remedy will be to reschedule or re-record the affected portion of the session at no additional cost to Client. If rescheduling or re-recording is not feasible or acceptable to Client, or does not remedy the issue, Studio will issue a partial refund. The refund amount will be calculated proportionally based on the percentage of the total recording duration that was impacted by the quality issue.

Excluded Liabilities for Refunds. Studio is only responsible for recording services provided directly by My Friend's Basement during the booked studio session. Studio bears no responsibility for and will not provide refunds for:

Any refund granted shall be strictly limited to the session fee paid to My Friend's Basement for the specific recording session in question and shall not include reimbursement for any third-party expenses or production services under any circumstances. Under no circumstances will Studio refund the Client more than the total session fee paid to My Friend's Basement.

Client Ownership. Clients retain full ownership of content they create while utilizing the recording Studio.

Rights For Promotion. All content created at any point in time, in full or in part by the Studio for the Client, can be used for promotional purposes by the Studio and associated contracted workers, indefinitely, on any platform and in any medium with written permission.

Age Requirement and Parental Consent. Clients under the age of eighteen (18) ("Minors") must have a parent or legal guardian present during the entire studio session. The parent or legal guardian must execute this Agreement on behalf of the Minor and remain fully responsible for all payments, damages, liabilities, and obligations under this Agreement.

Alternatively, if a parent or legal guardian cannot be present, they must provide written consent and complete a separate Parental Consent and Liability Waiver form prior to the session. The parent or legal guardian remains financially and legally responsible for the Minor's use of the Studio.

Studio reserves the right to refuse service or terminate a session if a Minor is unaccompanied and proper parental consent has not been obtained.

Studio Damages. Client is responsible for any damage to Studio equipment, furniture, or facilities caused by the Client or the Client's guests. Client agrees to pay the full cost of repair or replacement within ten (10) business days of receiving written notice and documentation of damages. Client is also liable for documented lost revenue from canceled bookings during the repair period if equipment damage prevents Studio operation. If payment is not made, the Studio will pursue legal remedies, and Client will be responsible for reasonable collection costs.

Liabilities. By accepting this Agreement, Client agrees that the Studio cannot be held liable for: any injuries within the physical studio area or surrounding building to Client or Client's guests; any errors to uploaded content or failure of any online resource not controlled by the Studio (e.g., RSS Feeds, podcast distributors, YouTube); loss of content due to unexpected failure of file storage devices or deletion per the File Storage Policy; performing extra tasks not outlined in this document; statements made by Client or Client's guests during the recording; or any incidental, consequential, or special damages, including lost profits or lost savings, even if Client advised the Studio of them. The Client acknowledges and agrees that the Studio shall not be held liable for any statements, content, or materials distributed or made by the Client in association with the services rendered.

Limitation of Liability for Errors. The Studio does not guarantee that its work, or the work of external contractors hired by the Studio, will be completely error-free. In the event of errors or defects, Client's sole remedy is limited to the remedies outlined in the Refunds section of this Agreement (re-recording or partial refund). The Studio shall not be liable for any consequential, incidental, or special damages beyond the remedies specified in the Refunds section.

Force Majeure. Studio shall not be held liable for any failure or delay in performing its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather conditions, power outages, equipment failure due to utility service interruption, fire, flood, earthquake, pandemic, epidemic, government orders or restrictions, civil unrest, or any other event that makes performance impossible or impracticable.

In the event of a force majeure occurrence that prevents Studio from fulfilling a scheduled session, Studio will notify Client as soon as reasonably possible and will offer to reschedule the session at no additional cost. If rescheduling is not possible or acceptable to Client, Studio will provide a full refund of the session fee. Studio shall not be liable for any consequential damages, travel expenses, third-party costs, or other losses incurred by Client due to force majeure cancellations.