Privacy Policy

1. Information We Collect. You are not required to provide any information to visit our website. We collect information when you book a session, apply for or hold a membership, send us an inquiry, sign up for our emails, or otherwise contact us:
   
   A. Contact information, such as name, email address, organization name, and telephone number;
   
   B. Booking information, such as session dates, services booked, and answers you give on our booking form;
   
   C. Payment information, which you enter into and is processed by our booking platform;
   
   D. Correspondence and inquiries you send us; and
   
   E. Additional information described to you at the point of collection and subject to your consent.
   
   We may also collect the following information automatically:
   
   A. Your browser type, operating system, and Internet Protocol (IP) address when you visit our website;
   
   B. Information from cookies and similar technologies on our website; and
   
   C. Whether you open our marketing emails and which links you click in them.
   
2. Use of Information. We use the information we collect to:
   
   A. Process and manage your bookings and memberships;
   
   B. Respond to inquiries and correspondence;
   
   C. Send booking confirmations, reminders, and other messages about your sessions or membership;
   
   D. Send newsletters, updates, promotions, and announcements, which you can opt out of at any time (see Section 7);
   
   E. Understand how our website and emails perform so we can improve them; and
   
   F. As otherwise described to you at the point of collection and subject to your consent.
3. Sharing of Information. We do not sell, rent, or trade your personal information. MFB will not sell, rent, lease, loan, trade, give, donate, transfer, or exchange your information to, with, or from any local, state, or federal candidate for public office, authorized committee for such a candidate, or political party for any purpose whatsoever, except as required by law. We share your information only in the following circumstances:
   
   A. With service providers described in Section 6., only as needed for them to provide their services to us;
   
   B. To protect the legal rights, safety, and security of MFB, or as required by law; and
   
   C. In aggregate form that does not identify individual users.
4. Security. No data transmission or storage is 100% secure. Therefore, we cannot guarantee the security of any information you transmit or disclose to us and cannot be responsible for its theft, destruction, or inadvertent disclosure. In the event of a breach affecting your information, we will notify you as required by law.
5. Privacy Policy Updates. We may modify this Policy by posting revisions here and updating the “Last Updated” date. If we make material changes, we will notify you by email or by a notice on our website before they take effect.
6. Service Providers. We use the following categories of service providers to run our business. They process your information on our behalf and only as needed to provide their services to us. This Policy governs that information, so please direct any questions or requests about it to us (see Section 10).
   
   A. Booking and payment platforms, to manage sessions, payments, memberships, and client accounts;
   
   B. Email marketing services, to send newsletters, updates, promotions, and announcements;
   
   C. Automation tools, to transfer information between the systems we use;
   
   D. Workspace and productivity tools, including their AI features, for email, documents, and organizing inquiries;
   
   E. Website hosting and analytics providers, to run our website and its forms and to measure site traffic; and
   
   F. Event ticketing and registration platforms.
7. Communications Preferences. You may opt out of our newsletters, promotions, and other marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us. We will process opt-out requests promptly, and no later than 10 business days after receipt. Opting out of marketing emails does not stop messages about your bookings or membership.
8. Data Retention. We keep your information for as long as you are a client, member, or subscriber, and afterward only as long as needed for our records and to meet legal, tax, or accounting obligations.
9. Your Choices. You may ask to see, correct, or delete the personal information we hold about you by contacting us at the address below. We will respond within a reasonable time.
10. Contact Us. If you have any questions about this Policy, contact us at:
    My Friend’s Basement Studio LLC
    255 McKibbin Street, STE 005
    Brooklyn, NY 11206
    ‍podcasts@myfriendsbasement.studio